Our Covid 19 Policy
COVID POLICY FOR COURT CLOSE:
We are so glad to be open again and welcoming you all to our lovely part of Dorset. Due to the Covid 19 outbreak we wanted to let you know what we are doing and need you to do under these new circumstances. Further more detailed information will be sent prior to your stay.
Guests are asked not to come to the house if they have any Covid symptoms or have been in contact with other people who may have been affected. Guests are requested to advise us of any Covid symptoms post their stay. Please avoid inviting additional guests to the houses. Should you develop symptoms during your stay we ask that you and your family return home.
PREPARING THE HOUSE FOR GUESTS: We are following the highest of the guidelines given for preparing the house for your stay:
Following instructions, we have cleared the house of many non essential smaller items, such as books, excess ornaments, kitchen equipment and soft furnishings. We apologise if you cannot find something you have used in the past but we do not think we have moved anything that will change your holiday experience. This is to reduce our cleaning time and protect your safety. We have also cleared all basic foods supplies (herbs/spices/oil etc), which we would have had in the past. We will still leave a small jar of coffee/tea bags and some milk/biscuits for your arrival.
All throws/decorative cushions around the house when you arrive will have been changed between guests. Pillows/protectors and mattress covers are also being changed between guests.
We will no longer meet and greet you but as many of you know we are not far away and can be contacted on the numbers supplied. In the event of any emergency call outs while you are in the house strict social distancing will be enforced.
A laminated guest folder with all essential information in the house also which will have been sanitised between guests.
CLEANING PROTOCOL: The house will have its normal high standard of clean.
ADDITIONAL CLEANING: In line with guidelines we will be doing the following:
All high level touch points, such as surfaces, handles, remotes, switches, taps etc will be sanitised with a recommended virucidal sanitiser. All hard floors will be cleaned with a recommended Log 7 floor cleaner. All kitchen items will be washed in a high cycle of the dishwashers or soaked appropriately in Milton between guests.
Changes in the house: Guests will be informed prior to arrival of the details of things we are doing in the house, items that have been removed etc so they can plan for what they need to bring.
New Arrival and Departure Times: These have been amended for obvious reasons. Arrival times from 5.30pm onwards and departure by 9.15am please.
Thank you for your understanding and help to ensure you all have a safe and enjoyable holiday.